FREQUENTLY ASKED QUESTIONS
Below you will find common questions and answers related to Forex Diamond EA.
If your question is not answered here, please contact us.
The foreign exchange market (forex, FX, or currency market) is a worldwide decentralized over-the-counter financial market for the trading of currencies. The foreign exchange market is the largest and most liquid financial market in the world. Traders include large banks, central banks, currency speculators, corporations, governments, and other financial institutions. The average daily volume in the global foreign exchange and related markets is continuously growing. Daily turnover was reported to be over US $3.98 trillion in April 2010 by the Bank for International Settlements
Expert Advisors (EA) are used to render the trading process automatic allowing to exempt the trader from continuous watching the market. Many professional traders have a big amount of trading systems allowing them to work in different markets and under different conditions. EA is robotic script written in MQ4 language. It can work in the Metatrader 4 trading platform.
Forex Diamond can work with all Metatrader4 (MT4) and Metatrader5 (MT5) forex trading platforms. MT4/MT5 can be found and downloaded from most brokers' websites. It is free.
Yes it is easy to use. Forex Diamond is based on a new generation technology that allows you with a few clicks to install, run and start earning money. No need to be professional. Everyone can do it. It is completely hands free and the whole process is 100% automated.
Yes it is too easy. Just a few steps and you will be ready to use Forex Diamond. You can download detailed installation guide from the download section in the member area. It will guide you through the setup process.
Your copy of Forex Diamond should be activated for your real and demo accounts trough our website. You should login into your Account: http://www.shngwz.com/activation and then find the account activation window. Type your account number in the field and click “Activate”. Repeat this procedure for all accounts.
Yes Forex Diamond can work 24 hours per day from the market opening on Monday to the market closing on Friday. You don't need to monitor you trades. Our EA will do it for you. It will monitor the trades, open and close positions automatically.
First you need a computer with a minimal hardware configuration and a stable internet connection. Second you need to install Metatrader 4 or Metatrader 5 trading platform. You don't need to have any additional Forex knowledge because our Forex Diamond includes detailed User Guide & Installation Manual.
You can use any broker that offers the Metatrader 4/Metatrader 5 trading platform.
Yes we offer free updates of our robot. Our development team will not stop improving of the Forex Diamond and make it competitive on the market under actual market conditions.
If there are good conditions for trade (buy or sell) the robot will take the necessary actions. If there are no good conditions the robot will wait for the most suitable moment to open an order.
We know that the money are the main question. We know well that many people don't have much money to get started. Our robot is made to be able to trade with a minimum amount of money. The minimum amount depends to your brokerage company too. You can start trading with a small amount as $100-$500. But don't forget the fact that trading with a small amount may be disadvantage because you will only be able to trade the market in small sizes. The recommended capital is $1,000-$5,000 of course you can test it with Demo account first.
Yes it is possible. Forex Diamond will not touch any other trades.
Forex Diamond is designed to work on M15 time frame.
Yes we provide customer support. Our support team is working 24/7 for you. If you have any questions about our robot or about our website don't hesitate to contact us.
Yes you can use but Forex Diamond is designed to work on currency pairs GBP/USD, EUR/USD, USD/CHF and USD/JPY (M15 chart)!
To open and see the Forex Diamond User Guide you need to install Adobe Acrobat Reader. It is free, you can download it from Adobe official web site http://www.adobe.com
You should always test your Expert Adviser on a Demo account first to check if your broker is compatible with your current Expert Advisor! NEVER trade on Real account without testing on Demo first!
Yes you can. You can use Forex Diamond and switch between demo and live trading at any time you wish.
We recommend to have a stable internet connection and computer hardware, working without interruptions 24 hours a day from the market opening on Monday to the market closing on Friday.
You don't need to do that. The market is closed on weekends and the Forex Diamond will sleep until Monday.
This will not affect the system as long as the internet is reconnected within a short period.
You shouldn't worry about that. The trades that are currently open will stay open until the computers power is restored, no new trades will open at this time and the system will resume normal trading as soon as the power is restored. Just start your computer, run the Metatrader again and be sure that your Forex Diamond Expert Advisor is turned on. It will continue trading.
Yes, it is. It is compatible with Metatrader 5 (MT5) and you can use it without any problems.
Yes, it is. Forex Diamond EA can be used on any Mac OS.